Privacy Policy

uComplys Privacy Policy

Use of Data

Everybody matters - our privacy policy ensures we handle data appropriatelyOur privacy policy is important as Data security is at the heart of uComply Ltd’s business and we have always recognised and respected the protection of an individuals’ right to privacy.

For purposes of the Data privacy laws, specifically the UK Data Protection Act 2018, protect the security of personally identifiable information (PII) captured and/or processed.  uComply Limited is the “data controller” for data collected via its’ website and a ‘data processor’ for PII captured by our software applications or other information shared directly with us by our clients

uComply may collect business information to provide us with a better understanding of the users of our website as a group. It does not usually contain PII.

uComply is registered with the Information Commissioner’s Office as a data controller and our number is ZA074222

We will retain, for expressed business purposes only, and as permitted by law any Data you consent to submit. Secondly, we may process this business and personal data as necessary to help in improving our services. Finally, the data collected in the aggregate may be used to help us understand our users as a group.

uComply may collect and process sensitive personal data, only so far as is necessary, to ensure we conform to legal requirements, for example under the Equal Opportunities Act.

We have a framework of policies and procedures which ensure that we keep the data we hold secure e.g. access to your personal data is only provided to our staff on a need to know basis. We are ISO27001 (UKAS) certified and are audited to ensure we comply with all that entails.

Unless we are obliged or permitted by law to do so, and subject to any third-party disclosures specifically set out in this policy, your Data will not be disclosed to third parties. We never sell your data to anyone. uComply Limited is committed to privacy for everyone who accesses the website or uses our solutions/services. The UK Data Protection Act 2018, and GDPR provides certain regulations and best practices which are designed to ensure that any data you provide to us with is processed with due care and attention.

Accessing your own Data

You have the right to ask for a copy of any of your personal Data which is held by uComply Limited without payment. You will receive such subject data in keeping with its origin and in a standard electronic format.

Removing your name from the database

Requests for your information to be removed from our database should be made in writing to: uComply Limited, 48 Peartree Lane, Welwyn Garden City, Hertfordshire, AL7 3UD. Alternatively, by email using with the subject title: unsubscribe. Any marketing emails always contain an opt out option.
At times we may require you to provide additional forms of identity should you wish to delete/obtain information about your details.


Any data collected is stored in the UK and held in accordance with the UK Data Protection Act 2018 and the EU General Data Protection Regulation. We adopt industry standard best practice to prevent unauthorised access to this information (e.g. SSL, OAuth2, SHA256, TDE encryption etc.). Additionally, we are ISO27001 (UKAS) accredited.


If you communicate with us electronically, including e-mail, telephone or fax, these communications may be monitored and / or recorded to protect the interests of our business, our employees, support network and customers. Any such information will be performed for one or more of the following purposes:

  • Maintaining and improving customer service standards
  • Detection and/ or prevention of crime
  • Ensuring that uComply employees comply with legal obligations
  • Ensuring adherence to uComply’s policies and procedures

We use a Customer Relationship Management (CRM) system to store information collected.

Data Retention

Personal data collected is held for as long as necessary to fulfill the purpose for which it was collected. Or for a maximum of two months where those purposes no longer become necessary.

Information about products and services

It is very important to us that we provide you with the highest level of service. In order to help us do this, from time to time, uComply may send you details of our services which we think may be of interest to you.

All our communications clearly include a link to an opt out option. If at any time you do not wish to receive these details either opt out or e-mail: with the subject Remove.

We utilise MailChimp to facilitate the sending of email communications and their privacy statement can be found here.

Cookies and why we use them

We do store cookies on our website to help with its functionality. It can also ensure your experience is as optimised at it can be.

A Cookie is a piece of text that attaches to your hard drive and from which it can store and sometimes track information on how you make use of a web-site. We advise you not to use Cookies if your computer is shared by other people.

For more information on cookies and how to control them please visit the website of the Information Controllers Office – Cookies – advice for members of the public

How to refuse the use of cookies

You may refuse the use of cookies by selecting the appropriate settings in your browser. However, if you do this you may lose some useful functionality such as personalisation. e.g. ‘keep me signed in’ and ‘remember me’ features.

The following services with cookies are currently used:

Google Analytics

We use Google Analytics to analyse the use of our website and help us create a more useful and easy to use site. This is a web analytics service provided by Google. Google Analytics uses “cookies”, which are text files placed on your computer, to collect information such as visitor numbers and the most popular pages.

The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

If you want to see more information about how Google uses this data, please view their privacy policy. Found at


uComply’s website uses the WordPress platform. This requires the use of certain cookies to improve the user experience for our visitors.

The life span of WordPress cookies are:

  • viewed_cookie_policy for 1 day
  • wordpress_test_cookie persists for the duration of the visit to the website


We also sometimes use video embedding, like YouTube (3rd party) to enhance your experience of content on our site.  You can find out about YouTube’s Cookie policy here:


This website and its content is copyright of uComply. All rights reserved. Any redistribution or reproduction of part or all the contents in any form is prohibited. However you may :

  • print or download to a local hard disk extracts for your personal and non-commercial use only
  • copy the content to individual third parties for their personal use. But, only if you acknowledge the website as the source of the material
  • NOT, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval systems.

Changes to this Privacy Policy

uComply Limited reserves the right to change this privacy policy. Either as we deem necessary from time to time or as may be required by law.  Any policy changes, either due to business reasons or future changes in legislation will be posted on our web-site at

Finally, if you’ve read this far well done, this privacy policy was last updated 6th May 2021.

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