For purposes of the Data privacy laws, specifically the UK Data Protection Act 2018, protect the security of personally identifiable information (PII) captured and/or processed. uComply Limited is the “data controller” for data collected via its’ website and a ‘data processor’ for PII captured by our software applications or other information shared directly with us by our clients
uComply may collect business information to provide us with a better understanding of the users of our website as a group. It does not usually contain PII.
uComply is registered with the Information Commissioner’s Office as a data controller and our number is ZA074222
We will retain, for expressed business purposes only, and as permitted by law any Data you consent to submit. Secondly, we may process this business and personal data as necessary to help in improving our services. Finally, the data collected in the aggregate may be used to help us understand our users as a group.
uComply may collect and process sensitive personal data, only so far as is necessary, to ensure we conform to legal requirements, for example under the Equal Opportunities Act.
We have a framework of policies and procedures which ensure that we keep the data we hold secure e.g. access to your personal data is only provided to our staff on a need to know basis. We are ISO27001 (UKAS) certified and are audited to ensure we comply with all that entails.
Unless we are obliged or permitted by law to do so, and subject to any third-party disclosures specifically set out in this policy, your Data will not be disclosed to third parties. We never sell your data to anyone. uComply Limited is committed to privacy for everyone who accesses the website or uses our solutions/services. The UK Data Protection Act 2018, and GDPR provides certain regulations and best practices which are designed to ensure that any data you provide to us with is processed with due care and attention.
You have the right to ask for a copy of any of your personal Data which is held by uComply Limited without payment. You will receive such subject data in keeping with its origin and in a standard electronic format.
Requests for your information to be removed from our database should be made in writing to: uComply Limited, 48 Peartree Lane, Welwyn Garden City, Hertfordshire, AL7 3UD. Alternatively, by email using firstname.lastname@example.org with the subject title: unsubscribe. Any marketing emails always contain an opt out option.
At times we may require you to provide additional forms of identity should you wish to delete/obtain information about your details.
Any data collected is stored in the UK and held in accordance with the UK Data Protection Act 2018 and the EU General Data Protection Regulation. We adopt industry standard best practice to prevent unauthorised access to this information (e.g. SSL, OAuth2, SHA256, TDE encryption etc.). Additionally, we are ISO27001 (UKAS) accredited.
If you communicate with us electronically, including e-mail, telephone or fax, these communications may be monitored and / or recorded to protect the interests of our business, our employees, support network and customers. Any such information will be performed for one or more of the following purposes:
We use a Customer Relationship Management (CRM) system to store information collected.
Personal data collected is held for as long as necessary to fulfill the purpose for which it was collected. Or for a maximum of two months where those purposes no longer become necessary.
Information about products and services
It is very important to us that we provide you with the highest level of service. In order to help us do this, from time to time, uComply may send you details of our services which we think may be of interest to you.
All our communications clearly include a link to an opt out option. If at any time you do not wish to receive these details either opt out or e-mail: email@example.com with the subject Remove.
We utilise MailChimp to facilitate the sending of email communications and their privacy statement can be found here. https://mailchimp.com/legal/privacy/
We do store cookies on our website to help with its functionality. It can also ensure your experience is as optimised at it can be.
For more information on cookies and how to control them please visit the website of the Information Controllers Office – Cookies – advice for members of the public
The following services with cookies are currently used:
We use Google Analytics to analyse the use of our website and help us create a more useful and easy to use site. This is a web analytics service provided by Google. Google Analytics uses “cookies”, which are text files placed on your computer, to collect information such as visitor numbers and the most popular pages.
The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.
uComply’s website uses the WordPress platform. This requires the use of certain cookies to improve the user experience for our visitors.
The life span of WordPress cookies are:
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