Use of Data
Data security is at the heart of uComply Limited’s business and we have always recognised and respected the protection of an individuals’ privacy.
For purposes of the Data Protection Act 1998 and the EU General Data Protection Regulation (GDPR). uComply Limited is the “data controller” for data collected via its’ website and a ‘data processor’ for personally identifiable information (PII) captured by our software applications or other information shared directly with us by our clients
uComply may collect business information to provide us with a better understanding of the users of our website as a group. It does not usually contain personally identifiable information.
uComply is registered with the Information Commissioner’s Office as a data controller and our number is ZA074222
We will retain, for expressed business purposes only, and as permitted by law any Data you consent to submit. We may process this business and personal data as necessary to help in improving our services. We may also use the data collected in the aggregate to help us understand our users as a group.
uComply may collect and process sensitive personal data, only so far as is necessary, to ensure we conform to legal requirements, for example under the Equal Opportunities Act.
The security of data is extremely important to us. At uComply we take our responsibilities to data compliance very seriously. We have a framework of policies and procedures which ensure that we keep the data we hold secure e.g. access to your personal data is only provided to our staff on a need to know basis. We are ISO27001 (UKAS) certified and are audited to ensure we comply with all that entails.
Unless we are obliged or permitted by law to do so, and subject to any third-party disclosures specifically set out in this policy, your Data will not be disclosed to third parties. We never sell your data to anyone. uComply Limited is committed to privacy for everyone who accesses the website or uses our solutions/services. The Data Protection Acts of 1984 / 1998 and GDPR provides certain regulations and best practices which are designed to ensure that any data you provide to us with is processed with due care and attention.
Accessing your own Data
You have the right to ask for a copy of any of your personal Data which is held by uComply Limited without payment. You will receive such subject data in keeping with its origin and in a standard electronic format.
Removing your name from the database
Requests for your information to be removed from our database should be made in writing to: uComply Limited, Orion House, Bessemer Road, Welwyn Garden City, Hertfordshire, AL7 1HH. Alternatively, by email using email@example.com with the subject title: unsubscribe. Any marketing emails always contain an opt out option.
At times we may require you to provide additional forms of identity should you wish to delete/obtain information about your details.
Any data collected is stored in the UK and held in accordance with the Data Protection Act and the EU General Data Protection Regulation. We adopt industry standard best practice to prevent unauthorised access to this information (e.g. SSL, OAuth2, SHA256, TDE encryption etc.). Additionally, we are ISO27001 (UKAS) accredited.
If you communicate with us electronically, including e-mail, telephone or fax, these communications may be monitored and / or recorded to protect the interests of our business, our employees, support network and customers. Any such information will be performed for one or more of the following purposes:
· Maintaining and improving customer service standards
· Detection and/ or prevention of crime
· Ensuring that uComply employees comply with legal obligations
· Ensuring adherence to uComply’s policies and procedures
We use a Customer Relationship Management (CRM) system to store information collected.
Personal data collected is held for as long as necessary in order to fulfil the purpose for which it was collected, or for a maximum of two months where those purposes no longer become necessary.
Information about products and services
It is very important to us that we provide you with the highest level of service. In order to help us do this, from time to time, uComply may send you details of our services which we think may be of interest to you.
All our communications clearly include a link to an opt out option. If at any time you do not wish to receive these details either opt out or e-mail: firstname.lastname@example.org with the subject Remove.
We utilise MailChimp to facilitate the sending of email communications and their privacy statement can be found here. https://mailchimp.com/legal/privacy/
Cookies and why we use them
We do store cookies on our website to help with its functionality and ensure your experience is as optimised at it can be.
For more information on cookies and how to control them please visit the website of the Information Controllers Office – Cookies – advice for members of the public
The following services with cookies are currently used:
We use Google Analytics to analyse the use of our website and help us create a more useful and easy to use site. This is a web analytics service provided by Google. Google Analytics uses “cookies”, which are text files placed on your computer, to collect information such as visitor numbers and the most popular pages.
The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.
uComply’s website uses the WordPress platform. This requires the use of certain cookies to improve the user experience for our visitors.
The life span of WordPress cookies are:
· viewed_cookie_policy for 1 day
· wordpress_test_cookie persists for the duration of the visit to the website
uComply’s website uses tracking to understand who has visited the website, which pages they have viewed and the number of times they have visited. In normal working usage CANDDi places two first-party cookies on a visitor’s machine.
– This is the User Identification cookie. This holds a unique (32-character) reference which identifies this visitor each time that they return to our site. This cookie is held for a 10-year duration. In reality users upgrade their browsers (which clears their cookies) within this time.
– This is the Session Identification cookie. This holds a unique (32-character) reference which allows CANDDi to relate all the current tracking to a single Session. This cookie is held for 30-minutes.
CANDDi can also place some cookies. These are temporary cookies which CANDDi uses to ensure that the data which has been captured is recorded and transmitted to the CANDDi servers. These cookies are deleted after a positive response is received from the CANDDi tracking servers.
This website and its content is copyright of uComply. All rights reserved. Any redistribution or reproduction of part or all the contents in any form is prohibited other than the following:
· you may print or download to a local hard disk extracts for your personal and non-commercial use only
· you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval systems.